Mostrando ítems 1-13 de 13
Materia |
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Calidad de servicio [1] |
Empathy [1] |
Empatía [1] |
Fiabilidad [1] |
http://purl.org/pe-repo/ocde/ford#5.02.04 [1] |
Modelo Kano [1] |
Modelo Servqual [1] |
POS [1] |
Quality of service [1] |
Reliability [1] |
Satisfacción del usuario [1] |
Servqual model [1] |
User satisfaction [1] |
Mostrando ítems 1-13 de 13